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Built by curious minds

Company

At Heady, we architect purchase experiences in-store, online and through agents to connect how people shop with systems that make buying possible.

Testing

100+
PeopleCurious minds across strategy, product, design, and engineering.
2
Home basesBrooklyn and Mumbai, connected to teammates around the world.
11
YearsBuilding digital products and the relationships behind them.
1
Shared beliefThe purchase is the point.

How We Do Things

Every decision we make is guided by these principles.

  • Transparency

    We communicate directly and openly, with each other and with our clients. Everyone is encouraged to ask for and share information freely.

  • Integrity

    We do what we say, say what we see, and stand behind our work. It’s how we build relationships that hold up over time.

  • Equality

    Everyone is treated with equal respect and empowered to contribute, whoever they are and whatever their title. The best idea wins, wherever it comes from.

Our Leadership

Meet the people moving Heady forward.

Leaders across strategy, product, design, and engineering. Bringing different perspectives and a shared commitment to the work.

Rahul Khosla
Rahul KhoslaCEO
Katarina Borg
Katarina BorgVP of Product & Program Management
NIkhil Trivedi
NIkhil TrivediDirector of Technology & Operations
Paige Williams Gonzalez
Paige Williams GonzalezDirector of Product Management
Molly Takemoto
Molly TakemotoDirector of People Operations
Sean Dunford
Sean DunfordTech Lead
Lulu Tang
Lulu TangLead Product Designer

What We Believe

A decision to buy...

is built on any number of moments: a product page, an associate, a recommendation engine, many different teams, each optimizing their own piece. It doesn’t always add up. So who owns the whole thing? That's the job we want. We think that set of experiences deserves the same coordination and rigor as anything else a business builds on purpose.

Sure we've sat in the conference rooms. But we’ve walked the store floor, gone deep with many online and mobile systems technologies and countless shopper workflows. Now we build for the agents who will do some of the shopping themselves. We've seen sharp strategies get lost. We’ve lived stakeholder misalignment. We know where breakdowns actually happen. We see the challenges and opportunities from the floor and screen to the warehouse and everywhere in between.

A purchase starts with a spark of discovery. We architect the intention that follows, and everything it takes to finish.

Learn about our methodology

See how our Purchase Architecture Framework helps you identify gaps, align priorities, and focus investment where it matters.

Learn more